The health and well-being of our employees is our top priority for Incora. With coronavirus (COVID-19) in the news, we understand you might have concerns about your and your family’s health. Starting immediately, Blue Shield is waiving all cost-sharing and any prior approval for COVID-19 testing prescribed by a physician. This benefit update applies to employees and members covered under the Blue Shield plans.

Here are some helpful tips to prevent the spread of any respiratory illness – including COVID-19:

  • Wash your hands often – and for at least 20 seconds - with soap and water
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Stay home when you’re sick
  • Cover your mouth when you cough, or sneeze into a tissue and throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces such as television     remotes, mobile phones, earphones, desk surfaces and your computer mouse,     door handles and knobs

Teladoc (Virtual Healthcare — 24/7/365)

When you need virtual care, call a Teladoc doctor at 1-800-Teladoc (835-2362) to treat many medical conditions, including:

  • Cold and flu symptoms
  • Allergies
  • Bronchitis
  • Respiratory infections
  • Sinus problems
  • Ear and eye infections
  • Urinary tract infections
  • And more

For information about COVID-19 in your state, search your state’s health department, which works with the CDC to monitor and implement all recommendations:

For specific questions, see the CDC’s FAQ section: